Who We Are
This website www.featbc.org is operated by F.E.A.T. of B.C. (“we,” “us,” or “our”). For any privacy inquiries, data requests, or general questions, you can contact us at: admin@featbc.org
What Personal Data We Collect & Why
- Contact & Inquiry Forms: When you submit an inquiry or request a service estimate through our website, we collect the information provided (such as your name, email address, phone number, service address, and message details). We collect this solely to respond to your inquiry and provide requested services. We do not sell or share your personal information with third parties for marketing purposes.
- Server Logs & Technical Data: Our web hosting provider automatically logs standard technical information, such as your IP address, browser type, and device details, for website performance, maintenance, and security purposes.
Forum & Community Account Data
When you register for an account or participate in our community forums:
- Account Information: We collect the username, email address, and password you provide to manage your account and authenticate your logins. Your profile details and registered username may be visible to other site visitors or registered members.
- Forum Content & Public Posts: Any topics, replies, comments, or media you post in our public forums are visible to the public and may be indexed by search engines. Please refrain from posting sensitive personal information in public forum discussions.
- Account Deletion & Post Retention: You may request to delete or deactivate your user account at any time. Upon account deletion, personal profile information is removed, but published forum posts may be retained (or anonymized) to preserve the structural integrity of community discussions.
Cookies & Analytics
We use cookies to ensure proper website functionality and to analyze anonymous site traffic through tools like Google Analytics. These services collect non-personally identifiable information about how visitors interact with our site. You can adjust your browser settings to decline or block cookies at any time.
Embedded Content
Pages on this site may include embedded content (such as Google Maps or YouTube videos). Embedded content from third-party websites behaves in the exact same way as if the visitor had visited the external website directly. These third parties may collect your IP address or set cookies according to their own privacy policies.
Data Retention & Your Rights
We retain contact form submissions and customer service inquiries for administrative, customer service, and record-keeping purposes. You have the right to request an exported copy of any personal data you have provided to us, or request that we delete your data. This does not include data we are required to retain for legal, administrative, or security purposes.